eDocuments

Keep all of your financial documents in one place with eDocuments! It's a safe and easy way to keep track of your information. Documents included are:

Member statements
Escrow Analysis statements
Loan bills (coming soon!)
Tax statements (coming soon!)
Important Notices (coming soon!)

FAQs

Access your statements

Access Your Statements:

Existing users that access our new portal will be prompted to accept a disclosure.

ONLINE BANKING

To view your eDocuments through Online Banking, simply log in, select any account in your profile and click the Online statements link in the upper right-hand corner.

NON-ONLINE BANKING / BUSINESS MEMBERS

Not enrolled in Online Banking but still want to access your eDocuments? No problem!

Convenience

Access all your financial records in one place.

Security

Enjoy encrypted and protected documents.

Timeliness

Receive notifications for new documents promptly.

Frequently Asked Questions

How do eDocuments differ from eStatements?

While eStatements focus solely on account summaries, eDocuments provide access to a wider array of financial records. (Account Statements, Loan Bills, Mortgage Bills, Escrow Analysis, Tax Documents and Notices) You’ll now have a single platform to view all your important documents.

Will my historical statements be available?

Absolutely! We’re bringing 14 months of back statement history to the new system. However, for other documents (like notices, loan bills, escrow statements, tax documents, etc.), we’ll start building history going forward.

Will I need to enroll in eDocuments if I receive eStatements today?

No, you will access your eDocuments the same way you access your eStatements today.

If you have any additional questions, feel free to reach out to our Member support team (413) 236-4000. We’re here to assist you!